Excellent quality and installation. Comes to you at no charge with samples to have a chance to look at them with your paint colors. Found this to work out very well. Super nice personnel.
Dale H. Gambrell
Service is above and beyond exceptional! The quality, attention to detail, professionalism and friendliness of the company and tradesmen is superb! Communication regarding carpeting, rug cleaning, and hard wood floor refinishing could not have been better! Rick Denny, owner, provides fair pricing, supervised every step of our multiple projects, and has a work ethic which is incredibly hard to find. Not only did he provide our flooring needs, but also provided us with referrals for tradesmen of exceptional quality for roofing, painting, siding, cleaning, landscaping! Unbelievable! I highly recommend Floor Coverings International Maple Grove for their old school business practice of fair pricing for exceptional workmanship, excellent communication, and outstanding work ethic. Joanna and Brian Carlson
The biggest issue is the job has never been finished. I was told on many occasions that I would be contacted to tack the carpet back down in the rooms that meet the new tile. Sky came out one time to do it and said he needed different stuff and would be back the next day. That was on Tuesday and still no call or show. Another issues is when the job was being done they got thin set on the walls and didn’t clean it off. There are small holes in the grout in certain areas. The installers were extremely rushed at the end of the job and did not pay attention to detail. There were other issues like leaving the doors wide open with the A/C running, left a hose on in the backyard and flooded it, didn’t put the stove back for 4 days so we weren’t even able to cook dinner. Those are the issues I can think of off the top of my head.
Floor Coverings International has great products and the service is excellent!
My floors look awesome, great job! We’ll be using Floor Coverings International for future projects.
Danny and Patty were tremendous in paticience and customer service. Consistently followed up to make sure everything was okay. Couldn't be happier.
From the first phone call to the final nail, I experienced professional attitude and performance. The job was a small one, but the sales person and the installers preformed as though it was the most important job of their career. I am very pleased with the end results.
Greg came to our house & brought samples. He helped me pick out a carpet for our needs. We are very happy with color, texture, & thickness of carpet. Carpet installers did a great job too
Salesman didn't have a clue what he was talking about, carpet wasn't measured correctly, had to reorder more, I've had to have the carpet stretched twice since it was installed.